First of all, it’s important to sign up to the website. After signing up, you will receive an email including three important details: an address in England, a personal code, and a password that you will use for reentering the website. Please sign up in English only. Be advised, you can’t use the website’s reduced-fee delivery services without signing up in advance. Signing up is free and takes a few minutes. If you encountered a problem during the process of signing up, please contact us via the phone, email or whatsapp on our website.
Click on one of the categories on our homepage, where you can find an index of various websites. Choose your favorite website, order your goods, and use the address you received in the first email as the address for delivery, it is important to fill out the address on the shopping website exactly as instructed in the email. You can see the instructions for filling out the English address again at the bottom of the webpage by clicking on the link “English Address”. It is important to fill out the address on the shopping website, exactly as instructed by us, so that your package arrives without delay.
When your delivery arrives at our warehouse, we will send you an email with a link to our payment website. Delivery prices vary according to the package size. Prices can be found on our website. Sometimes, delivery times can be delayed because of local customs procedures that are out of our control. If you ordered multiple deliveries from different websites, and you wish for us to wait for all of the packages in order to merge them to one delivery, please state this to us in an email.
After payment your delivery will be sent to the nearest pick-up point to your home. You will receive a text message or email upon arrival and will be able to go to the pick up point and receive your package. Be advised, the quicker you pay for the delivery, the quicker you will receive you package. If the monetary value of your package demands tax, you will need to make this payment to the authorities when picking up the package.